Smart Traveller provides comprehensive travel advice and consular assistance from the Australian Department of Foreign Affairs and Trade. Australian Embassies, consulates and missions around the world are an excellent resource for Australians requiring assistance.
This site provides details of the ACE Assistance Program plus online email facilities, claims instructions and claim forms.
Do you require assistance?
If you require assistance anywhere in the world, contact the local telephone operator and ask for a reverse charge call to ACE Assistance on
61 2 8907 5995
Note: This service is only available to ACE Insurance (Australia) Policy Holders